At Koosia, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We may collect:
● Name
● Email address
● Phone number
● Billing and shipping address
● Payment information (processed securely through third-party payment providers; Koosia does not store complete payment card details)
● Order history
● Device information
● IP address
● Browser type
● Cookies and website usage information
How We Use Your Information
We use your information to:
● Process and deliver orders
● Communicate about purchases
● Provide customer support
● Improve our website and services
● Send promotional communications (where permitted)
● Prevent fraud and maintain website security
● Comply with legal obligations
Sharing Information
We may share information with:
● Payment processors
● Shipping and logistics partners
● Website hosting providers
● Analytics providers
● Government authorities where required by law
We do not sell your personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage system is completely secure.
Your Rights
Subject to applicable law, you may request to:
● Access your personal information
● Correct inaccurate information
● Delete your personal information
● Withdraw marketing consent
● Request data portability where applicable
Cookies
Our website uses cookies to improve user experience. Please see our Cookie Policy for more information.
Third-Party Services
Our website may include links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
Our website is not intended for children under the age required by applicable law, and we do not knowingly collect their personal information.
Changes
We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the revised policy.
Contact
For privacy-related questions, please contact: +91 82918 55565
Email: care@koosia.com
Address: A/01, Radha Park CHSL, Vijay Home Complex, J P Marg, Bhayander West, Thane,
Maharashtra 401101